I have to say I have a bit of a love hate relationship with my GP surgery. Basically when I feel they are looking after me, I love them and sing their praises, but the rest of the time they are driving me MAD!
I’ve attended my local surgery for the past 21 years (plus) and I can see that some aspects of it have really deteriorated, yet others have improved. They used to open late and they used to open on saturday mornings. This meant that I was able to go there without missing work. Now I have to go during work time which means I lose money. 20 quid per hour probably doesn’t seem much when you are on Â£80,000 – Â£100,000 per year as GPs allegedly are.
The thing that really annoys me to death is their policy on prescriptions. Basically you are only allowed to ring up to request a repeat prescription between the hours of 12:00 and 16:00 hours Monday to Friday. I rang up today and it was 16:30 and the receptionist wouldn’t take the prescription because I was half an hour late ringing up for it. Years ago you could ring up any time. Not only that but if you deign to ring at the right time they won’t have it ready for you until the after 2:00pm of the day after the next day. So ring up 12:00 midday on Monday and you can pick up the prescription after 2:00pm on Wednesday. However, I don’t finish ’till 6:00pm so they will be shut then and ….. Grrrrrrrr!
I have to admit that there’s a ton of work to be done during those 48 hours. The receptionist will have ticked some boxes to pick up the items one requires.
She will then click a button and the prescription will be printed out. The doctor then has to …..wait for it ….. sign the piece of paper! How does the doctor manage to fit it all in? The receptionist will have already checked that the patient is allowed to have this medication as its all preapproved in the notes. So in view of all this work, its probably pretty good to get it done so quickly. I just marvel at how they used to turn around a prescription in a day – years ago – because back then they had to write out the prescription by hand as well.
While we are on the subject of value for money, I took in my NPPL (National private pilots licence) medical certificate to be countersigned in the autumn. They wanted Â£100 for doing it. I asked around the flying community and nobody had ever been charged that much before.
We have decided to move to the Peak District! A bit dramatic I know but it’s not just becuase of the prescriptions.